Privacy Policy
Effective Date: 1 July 2024
Introduction
Welcome to Miya Bird Nest Sdn Bhd (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the Malaysia Personal Data Protection Act 2010 (PDPA).
1. Information We Collect
1.1 Personal Data
We may collect and process the following personal data about you:
- Name
- Email address
- Mailing address
- Phone number
- Payment information (collected and processed by our payment gateway provider)
- IP address
- Subscription preferences
1.2 Non-Personal Data
We may also collect non-personal data such as:
- Browser type and version
- Operating system
- Referral source
- Pages visited on our site
- Time and date of visit
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process your orders and manage your account
- To process payments (through our payment gateway provider)
- To provide you with information about our products and services
- To manage your subscription plan
- To improve our website and services
- To respond to your inquiries and provide customer support
- To comply with legal obligations
3. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal data to outside parties except in the following circumstances:
- To trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as these parties agree to keep this information confidential
- To comply with legal requirements, enforce our site policies, or protect our or others’ rights, property, or safety
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include encryption, access controls, and secure servers.
5. Your Rights
You have the following rights concerning your personal data:
- The right to access the personal data we hold about you
- The right to request correction of any inaccurate personal data
- The right to withdraw your consent at any time
- The right to request deletion of your personal data (subject to certain legal obligations)
- The right to restrict or object to the processing of your personal data
- To exercise any of these rights, please contact us at support@myabirdnest.com.
6. Cookies
Our website uses cookies to enhance your experience. Cookies are small text files stored on your device. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.